Surging Demand, Elevated Service: In 2024, we rapidly scaled our operations and optimized processes to serve you better, slashing response times by over 50% for more efficient support.
Streamlined Checkout: We simplified confirmation steps, reduced pop-ups. The system now remembers your previous selections for a more convenient checkout.
We upgraded equipment and systems to automate package sorting and fulfillment, ensuring faster order turnaround and delivery to you.
Enhanced product previews: Starting in Oct, we've upgraded to high-resolution images for clearer product views, better supporting your purchasing decisions.
Expanded Logistics Network: In 2024, we added 46 new cost-effective shipping routes, offering you more flexible and economical delivery options.
Discrepancies in carrier package weighing led to billing adjustments. We streamlined the process to provide accurate data upfront, improving customer experience.
Committed to "Exceptional Service, Customer First," Superbuy leads the industry with tenfold delay compensation