Shipping Solution Inquiry
Pre-Sale Freight Inquiry
0 Service Fee
90 Days 0 Storage Fee
Other Business Services
Customer First, Premium Service
9/7 Online Customer Service (09:00-18:00, BJ Time) & Exclusive CEO Email
Problem not solved yet?
Talk to the boss!
In order to efficiently solve your issue, please provide us the relevant order number or your username.Email is guaranteed to be replied within 2 working days (Please also check your junk mail). You may also contact our CEO directly in BBS.
Logistics Enquiries, Fee Estimation, Mail Limitations
Superbuy Delivery Address
Warehouse address of Superbuy Parcel Forward Service
Track Your Order
Quick check order status, delivery progress, etc.
Shopping Agent Order can be urged for delivery after 3 days
Not delivered, items lost / damaged, logistics enquiries assistance
Check account balance, transaction details, refunds, top up
Chat with us!
09:00-18:00, BJ Time
Customer Service Email
better to provide order number