Logistics Enquiries, Fee Estimation, Mail Limitations
Superbuy Delivery Address
Warehouse address of Superbuy Parcel Forward Service
Track Your Order
Quick check order status, delivery progress, etc.
Shopping Agent Order can be urged for delivery after 3 days
Not delivered, items lost / damaged, logistics enquiries assistance
Check account balance, transaction details, refunds, top up
4． Taobao also has its overseas version where items can be shipped to all around the world, no need to use other shopping agent?
5． As a shopping agent, would you take responsibilities for Product quality,especially delivery issue?
6． I would like to buy a huge item, but the standard delivery is expensive, do you have other shipping options for me?
11． As you don’t charge for any services fee, how can you run your business? Can I donate some money to you?
12． How do you calculate international shipping cost? How do you track a parcel after it is shipped?