1 . What is ‘Shopping Agent Service’? How does it work? How do you charge it?
2 . Why to buy Chinese goods,what services we can provide?
3 . There are so many other online sales service and plus many other shopping agents, why Superbuy?
4． Taobao also has its overseas version where items can be shipped to all around the world, no need to use other shopping agent?
5． As a shopping agent, would you take responsibilities for Product quality,especially delivery issue?
6． I would like to buy a huge item, but the standard delivery is expensive, do you have other shipping options for me?
7． I would like to buy food, liquid, electronic products, etc., would that be possible to ship?
8． I’m not familiar with Chinese products in terms of price and quality, would you able to help?
9． I’m an entrepreneur, how can we cooperate?
10． I’m not happy with your services, what can you do to calm me down?
11． As you don’t charge for any services fee, how can you run your business? Can I donate some money to you?
12． How do you calculate international shipping cost? How do you track a parcel after it is shipped?
13． Can the Shopping Agent orders be cancelled or refunded?
14． Process duration for each stages