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1688 Things to Note
Look before You Leap
Check the threshold and rules for wholesales of the seller
If the quantity you order does not meet the minimum requirement of the seller, Superbuy will judge your order to be invalid and you will need to place a new order.
Choose sellers granted with “TrustPass”
“TrustPass” sellers are more reliable in terms of quality and return/exchange service. Please consult Superbuy if you can not tell whether a seller has “TrustPass”.
Research, compare, and then choose the best deal
Shop around and find the product with best price and quality through comparison. Surely, you can always consult Superbuy, we are happy to give you reasonable advice.
Final arrangements matter
Remember to settle the rules of return and exchange with your seller and clarify things like under what circumstances you can return or exchange the products.
Superbuy Service Guide
Varied Services for Products from Different Sellers on 1688.com
1688商品详情页/店铺页含有图标
Marked by logos ofon their product description/store page
Available services include:
Purchase Service
Purchase and Offer Storage upon order.
Quantity Check
If the products come in their original packaging, Superbuy will not check the product quantity by unpacking them. Also, if the product quantity is not specified on the packaging, we will not remove the packaging and check the actual quantity for you.
Sampling Inspection Service
Superbuy samples 5% of the total amount of every product (single SKU) for you (with a maximum sampling amount of 20 and minimum of 5). In case of 90% defect rate or beyond, the whole batch of goods will be determined flawed and reported to the user.
Limited After-sales Service
If quality inspection finds substandard products, Superbuy will facilitate negotiation with the seller. Actual negotiation outcome is subject to rules of the seller. Users need to bear the cost of shipping caused by return/exchange.
1688商品详情页/店铺页不含图标
Unmarked by logos ofon their product description/store page
Available services include:
Purchase Service
Purchase and Offer Storage upon order.
Quantity Check
If the products come in their original packaging, Superbuy will not check the product quantity by unpacking them. Also, if the product quantity is not specified on the packaging, we will not remove the packaging and check the actual quantity for you.
No Sampling Inspection Service
Superbuy does not provide the sampling inspection service.
No After-sales Service
The seller does not provide after-sales service.
Purchase Procedure
Shopping Agent Tutorial >Let Superbuy solve all your sourcing problems
Good Product, Good Service, All on Superbuy
Feeling lost in the sea of product sources in 1688? Finding it difficult to get hands on popular items abroad while you are in China? Or are you worrying that 1688 can not satisfy all your needs?
All those problems are not worth your concern. Recently, the supply channels of Superbuy have expanded to include sectors of clothing, 3C, sports and outdoors, groceries, electronic devices, and game cards. For any of your special needs, we can also provide tailored service. If you have any bulk sourcing needs, please feel free to email us. We will get back to you within 3 – 5 working days.
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